Returns & Exchanges
At Lemkus, we want you to be fully satisfied with your purchase, which is why we offer a 14-day return window for items in their original, unworn condition. Please ensure all tags and original packaging are intact to qualify for a refund or size exchange.
Return Process
- 1.Initiate Your Request
Log in to your account and navigate to the order history section to select the items you wish to return and receive a return authorization number.
- 2.Pack Your Items
Securely pack the footwear or apparel in its original box, ensuring the packaging is not damaged, and include your printed return authorization form inside.
- 3.Ship the Package
Affix the provided shipping label to the outside of the box and drop it off at your nearest authorized courier point or schedule a collection.
- 4.Quality Check & Refund
Once our warehouse team inspects the returned goods for quality compliance, your refund or exchange will be processed within 5 to 7 business days.